Refund policy

We take great care in protecting and delivering your furniture. If something arrives damaged or does not meet our advertised quality standards, we will make it right.

At a Glance

• 30-day protection for damaged or defective items
• One-year warranty against manufacturing defects

Returns

Monsoonblue accepts returns only when a product arrives damaged, is defective, or does not match the advertised description or construction. Customers must notify us within 30 days of delivery. If confirmed, we will arrange repair, replacement, or return shipping at no cost to you.

Customer Remorse

Returns based on customer preference are not accepted. This includes change of mind, incorrect room measurements, or preference for another style or color. Because our furniture ships via freight service, transportation costs are significant. We encourage customers to review dimensions and product details carefully before placing an order.

Warranty

Monsoonblue furniture is guaranteed against manufacturing defects for one year from delivery. This warranty covers issues related to construction or materials. It does not cover damage caused by misuse, accidents, or environmental conditions beyond our control.

Minor Finish Touch-Ups

Occasionally small handling marks may occur during transportation. We provide complimentary touch-up finish markers matched to your furniture finish when needed.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us promptly.

Email: info@monsoonblue.com

Please include photos of the issue and your order information. Items may be repaired or replaced at our discretion. Our goal is always to ensure your satisfaction.